Billing Terms & Conditions

These billing terms and conditions ("Terms") apply to all purchase transactions made through the official website of Hasoro ("Website"). By placing an order via the Website, you acknowledge that you have read, understood, and agreed to be bound by these Terms.

1. Payment Methods

We accept payments via PayPal and major credit/debit cards (including Visa, MasterCard, American Express, and Discover) through PayPal’s secure payment gateway. All transactions are processed using SSL encryption to ensure security.

2. Payment Processing

All payments are processed by a third-party payment service provider. After completing your order on our Website, you will be redirected to the payment platform to finalize your transaction.

Note: We do not store any credit card or payment information on our servers.

3. Authorization and Transaction Verification

By placing an order, you authorize Hasoro and its payment partners to charge the full amount of your order to the payment method you provided.

You confirm that you are legally authorized to use the selected payment method. For security purposes and to prevent fraudulent activities, Hasoro may perform verification checks before processing the order. In certain cases, we may request additional information to confirm your transaction.

If verification fails, we reserve the right to cancel your order and issue a refund if the payment has already been made.

4. Billing Information

You are responsible for providing accurate and complete billing details, including the name on the card, billing address, and a valid phone number. Incorrect or missing information may delay or prevent your order from being processed.

5. Order Confirmation

Once your payment is successfully processed, you will receive an order confirmation email. This email will include your order number, product details, total amount charged, shipping address, and other relevant information.

If you do not receive the confirmation email within a few hours, please check your spam or junk folder, or contact us at [email protected].

6. Order Cancellation

If you wish to cancel your order, please contact us at [email protected] within 8 hours of placing the order. We will do our best to accommodate your request. However, if the order has already entered the shipping process, it may not be possible to cancel.

7. Fraud Prevention

Hasoro is committed to maintaining a secure shopping environment. We may contact you to verify order details if we detect unusual activity, such as:

  • A shipping address that does not match the billing address
  • Multiple failed payment attempts
  • A mismatch between the cardholder's name and recipient's name

If we have reasonable concerns, we reserve the right to cancel the order and refund the payment to protect both you and our platform.

8. Disputes and Chargebacks

If you dispute a charge through your bank or card provider (a “chargeback”), Hasoro reserves the right to provide transaction records to defend the validity of the charge. By agreeing to these Terms, you also agree to cooperate with us in resolving any such disputes, including providing requested information or documentation.

Knowingly initiating a false chargeback may result in limited access to our services or account termination.

9. Refusal or Suspension of Service

We reserve the right to refuse service or suspend any user account for valid reasons, including but not limited to violation of these Terms, suspected fraud, or actions that negatively affect the user experience of others.

If we cancel an order that has not yet been processed, a full refund will be issued.

10. Customer Support

If you have any questions or concerns about these billing terms, feel free to contact us:

We are always happy to assist you throughout your shopping and payment experience.

11. Updates to These Terms

These Terms may be updated from time to time to comply with legal requirements or changes in our business operations. The most recent version will always be available on our Website.

You are encouraged to check periodically for updates. Continued use of the Website after changes have been made constitutes your acceptance of the updated Terms.