Terms of Service

Welcome to Hasoro! This website is operated by Hasoro ("we" or "our"). These Terms of Service ("Terms") govern your access to and use of our website and services (collectively, the "Services"). By using or accessing our Services, you agree to comply with these Terms and all applicable laws. If you do not agree to any of these Terms, please do not access or use our Services.

1. Acceptance of Terms and Changes to Terms

By accessing or using the Services, you acknowledge that you have read, understood, and agree to be bound by these Terms, including any updates or modifications we may make from time to time. We reserve the right to update, modify, or replace any part of these Terms without prior notice. Changes will become effective immediately upon being posted on our website. It is your responsibility to review these Terms periodically to stay informed. Your continued use of the Services after changes constitutes your acceptance of the new Terms.

2. Orders, Payment, and Pricing Policy

2.1 Orders

All orders placed through our website are subject to acceptance and availability. We reserve the right to refuse or cancel any order for any reason, including but not limited to product unavailability, errors in pricing or product description, suspected fraud, or violation of these Terms.

2.2 Payment Methods

We accept various payment methods, which will be clearly displayed on the checkout page (PayPal, Credit/Debit cards). Payments are processed securely via PayPal, compliant with PCI DSS standards. By submitting your payment information, you authorize us and our payment service providers to charge the agreed amount.

2.3 Pricing

Prices displayed on the website are subject to change without prior notice. We are not responsible for typographical errors or inaccurate information. Prices do not include applicable taxes or shipping fees, which will be added at the checkout page. In the event your order is confirmed prior to a price change, your order will remain at the price at the time of order placement.

3. Shipping and Returns/Refunds

3.1 Shipping

We strive to deliver products within the estimated timeframe; however, delivery dates are estimates only and are not guaranteed. Shipping carriers may experience delays beyond our control. Estimated delivery time includes order processing time and shipping time, approximately 8-19 business days. We offer a flat rate of $6.99 for all orders.

3.2 Returns and Refunds

You have 30 days to return or request a refund if your order meets our conditions. You will not be required to return defective products if we confirm a valid request, so there will be no return shipping costs incurred for defective products. Please refer to our Return & Refund for detailed information on conditions, procedures, accepted, and unaccepted cases for returns/refunds.

4. User Conduct

You agree not to engage in any of the following activities:

  • Violating any applicable laws or regulations, including intellectual property laws, privacy laws, or consumer protection laws.
  • Interfering with or disrupting the operation or security of the Services.
  • Attempting to gain unauthorized access to other user accounts, our systems, or networks.
  • Transmitting viruses, malware, or malicious code.
  • Using the Services for any fraudulent, deceptive, or harmful purposes.
  • Infringing on the rights of others, including intellectual property rights, privacy rights, or publicity rights.
  • Any violation of these Terms may result in the suspension or termination of your access, legal action, and financial liability for damages.

5. Intellectual Property Rights

All content on this website, including but not limited to text, graphics, logos, images, audio clips, digital downloads, and software, is the property of Hasoro or its licensors and is protected by U.S. and international copyright, trademark, and other intellectual property laws. Any other use, including reproduction, distribution, modification, or public display, requires prior written permission from Hasoro.

6. Disclaimer and Limitation of Liability

The Services and all content are provided "as is" and "as available", without any warranties, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, accuracy, or non-infringement. We do not guarantee uninterrupted, error-free access or operation of the Services. To the fullest extent permitted by law, Hasoro, its officers, employees, agents, or licensors shall not be liable for any direct, indirect, incidental, consequential, special, punitive, or exemplary damages arising from or related to your use of the Services, including but not limited to loss of profits, data, or goodwill.

7. Indemnification

You agree to indemnify, defend, and hold harmless Hasoro, its officers, employees, agents, and licensors from and against any and all claims, damages, liabilities, costs, and expenses (including reasonable attorneys' fees) arising from or related to:

  • Your breach of these Terms or applicable laws.
  • Your use or misuse of the Services.
  • Your infringement of any third-party rights.

8. Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of the Commonwealth of Virginia, without regard to its conflict of law principles. Any disputes arising from or relating to these Terms or the Services shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association, unless you opt out within 60 days of accepting these Terms. Alternatively, disputes may be brought before the competent courts in Fairfax, VA.

9. Miscellaneous Terms

If any provision of these Terms is deemed invalid or unenforceable, the remaining provisions shall remain in full force and effect. Our failure to enforce any right or provision of these Terms shall not constitute a waiver of that right or provision. These Terms, along with our Privacy Policy and Return & Refund, constitute the entire agreement between you and Hasoro regarding your use of the Services.

10. Contact Us

If you have any questions, concerns, or feedback regarding these Terms, please contact us at:

  • Email: [email protected]
  • Phone: (571) 710-7074
  • Address: 11166 Fairfax Blvd, Fairfax, VA 22030

We are committed to responding promptly and ensuring a positive experience for our customers.